We collect your personal data in various ways, including:
There is more information in section 3.
Scale FS Ltd is the controller and responsible for your personal data.
We are registered with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. Our registration number is ZA759839.
Data privacy manager
|Postal address||103c Camley Street, London, N1C 4PF, United Kingdom|
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
This version was adopted to ensure compliance with the EU General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA 2018).
It is important that the personal data we hold about you is accurate and up to date. Please keep us informed if your personal data changes during your relationship with us.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Information you give us
We collect information you provide when you:
We will collect the following information:
Information from your device
Whenever you use our website or app, we collect the following information:
Information from others
We collect information from third parties, such as credit-reference agencies, fraud-prevention agencies and partners who help us to provide our services.
This includes your credit record, information to help us check your identity, and information relating to your transactions.
We use different methods to collect data from and about you including through:
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
To find out more about the types of lawful basis that we will rely on to process your personal data, please refer to the glossary in section 12.
Generally, we do not rely on consent as a legal basis for processing your personal data other than in the unlikely event that we collect and process Special Categories of personal data.
Purposes for which we will use your personal data
We have set out below a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
|Purpose/Activity||Types of data||Lawful basis for processing, basis of legitimate interest|
|To manage our relationship with you (e.g. if you are a client or supplier of Scale FS Ltd)||Identity
Marketing and Communications
|Performance of a contract with you, if you are an individual client of ours
For our legitimate interests (e.g. to effectively manage our client files, to invoice our clients, to collect fees and pay our suppliers)
For our legitimate interests (to provide our clients and contacts with useful and relevant information about legal updates, events (eg seminars or briefings or networking events we hold or are involved with))
|To deliver relevant marketing and other similar materials to you||Identity
Marketing and Communications
|For our legitimate interests (to provide our clients and contacts with useful and relevant information about updates, events (eg seminars or briefings or networking events we hold or are involved with), and to grow our business)|
We want to provide you with choices regarding certain personal data uses, particularly around marketing. We rarely send out direct marketing to our contacts, save as set out in the table in section 4.
We may use your Identity and Contact Data to determine what we think may be of interest to you in terms of updates and invitations to events (as described in the table). You will receive these from us if:
and, in both cases, you have not opted out of receiving that material.
You can ask us to stop sending you such material at any time by contacting us. Where you opt out of marketing material, this will not apply to personal data provided to us in the context of the provision of legal services to you.
Third parties and cookies
We do not share your personal data with third parties for marketing purposes.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
If you are resident in the EEA, we may transfer your personal data (primarily your Identity and Contact Details) to a jurisdiction outside the EEA in the following circumstances:
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
We typically retain certain data about our clients (including Contact, Identity and Financial Data) for a period of 6 years after they have ceased to be a client, as we are required by our regulator to do.
In some circumstances you can ask us to delete your data: see section 10 for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Under certain circumstances, you have rights under the GDPR and the DPA 2018 in relation to your personal data. To summarise, you have the right to:
Request restriction of processing oof your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
If you wish to exercise any of the rights set out above, please contact us.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Some cookies are needed to run the website. For example, when you log in, cookies help to recognise you and keep you logged in as you browse the website. We call these strictly necessary cookies.
We also use the following types of cookies:
We need to use these cookies to make our website work, for example, so you can get promotions awarded to your account.
These allow us to recognise and count the number of visitors to our website, and see how visitors browse our website, so we can improve it where necessary.
These also allow us to see what pages and links you have visited so we can provide more relevant ads. We may share this information with other organisations, such as Google, Facebook and LinkedIn, for the same purpose.
These cookies are all session cookies, which means that they will stop tracking your activity on the website when you close your website browser.
Can I change my preferences?
You can change your browser settings to refuse the use of all or some cookies. However, if you block all cookies (including necessary cookies), you may not be able to use all or some parts of our website.
Lawful bases for processing your personal data
|Legitimate Interest||The interest of our business in conducting and managing our business to enable us to provide the best service. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us;
|Performance of Contract||Processing your data where it is necessary for the performance of a contract to which you are a party (for example the contract between us and you for the provision of access to Scale) or to take steps at your request before entering into such a contract;|
|Comply with a legal or regulatory obligation||Processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to (e.g. regulations relating to money laundering);|
Third parties we may pass your personal data to
|External Third Parties||Service providers acting as processors, including our providers of IT system management and information security;
Professional advisers acting as processors or joint controllers including lawyers, bankers, accountants, auditors, insurers, management consultants and other intermediaries and business partners; and
Tax authorities, regulators and other authorities acting as processors or joint controllers.